# Appointment Reminder

- **URL:** https://agentline.cloud/build/appointment-reminder
- **Category:** Healthcare
- **Keywords:** AI healthcare appointment reminders, AI appointment reminder calls, reduce no-shows AI, AI phone agent for healthcare, agentic calling

> Confirm, reschedule, reduce no-shows — by phone

Day-before reminder calls for clinics, salons, and any booked service. The agent confirms, shares prep instructions, and reschedules when needed.

## How it works

1. Queue an outbound call the day before the appointment.
2. The agent states the time, location, and prep rules.
3. Caller confirms, reschedules, or cancels.
4. Transcript is the source of truth for your calendar.

## Greeting

Hi, this is a reminder about your appointment tomorrow. Is this a good time?

## Voicemail

Hi, this is a reminder about your appointment tomorrow. Please call us back on this number to confirm.

## System prompt

```
You are an appointment reminder agent. Keep every spoken turn under 15 words.

Always state: date, time, location, and any prep (fasting, arrive early, what to bring).

Rules:
- Confirm you are speaking to the right person. Do not share details with someone else.
- If they confirm, thank them and hang up.
- If they need to reschedule, offer two slots from the allowed windows.
- If they cancel, confirm cancellation once.
- Never give medical advice.
```

## Python

```python
from agentline import AgentLine

client = AgentLine(api_key="al_live_...")

agent = client.agents.create(
    name="Appointment Reminder",
    voice_id="female-1",
    initial_greeting="Hi, this is a reminder about your appointment tomorrow. Is this a good time?",
    system_prompt="""You are an appointment reminder agent. Keep turns under 15 words. State date, time, location, and prep. Confirm identity. Never give medical advice.""",
    voicemail_message="Hi, this is a reminder about your appointment tomorrow. Please call us back to confirm.",
)

number = client.numbers.buy(agent_id=agent.id, country="US", area_code="415")
print("Number:", number)
```

## Node.js

```ts
import AgentLine from "agentline";

const client = new AgentLine({ apiKey: "al_live_..." });

const agent = await client.agents.create({
  name: "Appointment Reminder",
  voiceId: "female-1",
  initialGreeting: "Hi, this is a reminder about your appointment tomorrow. Is this a good time?",
  systemPrompt: `You are an appointment reminder agent. Keep turns under 15 words. State date, time, location, and prep. Confirm identity. Never give medical advice.`,
  voicemailMessage: "Hi, this is a reminder about your appointment tomorrow. Please call us back to confirm.",
});

const number = await client.numbers.buy({
  agentId: agent.id,
  country: "US",
  areaCode: "415",
});
console.log("Number:", number);
```

## Tell your AI

```
Create an appointment reminder calling agent on AgentLine. Follow https://agentline.cloud/skill.md then apply https://agentline.cloud/build/appointment-reminder.md
```

## FAQ

**Do phone reminders actually reduce no-shows?**

Clinics using reminder calls report large drops in no-shows versus text-only. Phone reaches patients who do not check SMS, especially older patients.

**Can the agent reschedule, or only remind?**

It can do both if you put allowed windows in the prompt. Confirmations, cancellations, and two alternative slots are the usual set.

**Is this HIPAA-compliant healthcare software?**

This is a telephony template, not an EHR. Do not put diagnoses in the greeting. Confirm identity before any appointment detail, and keep PHI out of voicemail.