TemplatesOutbound

Voicemail Agent

Leave a message that actually gets returned

Outbound calls that are meant to miss. AgentLine detects the mailbox, leaves your voicemail_message, and you retry only the people who need a live conversation.

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How it works

  1. 01Set voicemail_message on the agent — required, or it hangs up on mailboxes.
  2. 02Place outbound calls as usual.
  3. 03AgentLine navigates 'press 1 / press 2' mailbox menus with DTMF.
  4. 04People who call back reach whatever inbound prompt you configured.

System prompt

Paste this onto the agent. It is a full replace, not an append.

prompt
You are leaving a trail of voicemails and handling the few people who pick up. Keep turns under 12 words.

If a human answers:
- Identify yourself.
- Offer to talk now or call back.
- Do not read a long pitch.

If you reach a mailbox, stay quiet. AgentLine leaves voicemail_message. Do not try to speak over the beep.

Greeting

Hi, I was trying to reach you about your request.

Voicemail

Hi, this is Sam from the team. I called about your request. Call me back on this number — that's the fastest way to finish this.

Working code

Create the agent, buy a number, and run it.

python
from agentline import AgentLine

client = AgentLine(api_key="al_live_...")

agent = client.agents.create(
    name="Voicemail Agent",
    voice_id="male-3",
    initial_greeting="Hi, I was trying to reach you about your request.",
    voicemail_message="Hi, this is Sam from the team. I called about your request. Call me back on this number.",
    system_prompt="""If a human answers, identify yourself in one sentence and offer a callback.
If you reach a mailbox, stay quiet — the configured voicemail is left for you.""",
)

client.numbers.buy(agent_id=agent.id, country="US", area_code="415")
call = client.calls.create(agent_id=agent.id, to="+14155557890")
print(call)

Tell your AI

text
Set voicemail_message so my AgentLine agent can leave mailbox messages. Follow https://agentline.cloud/skill.md then apply https://agentline.cloud/build/voicemail-agent.md

FAQ

How do I make an AI agent leave a voicemail?

Should I put 'stay silent on automated messages' in the prompt?

What belongs in the message?

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